Privacy Policy

Introduction

Welcome to FirstStepz, where we revolutionize employee onboarding and training through AI-powered chatbots. This Privacy Policy, compliant with Ireland’s privacy laws, including GDPR, outlines our practices regarding your personal data and cookie usage.

Information Collection and Use

Personal Information

  • What We Collect: For an enhanced experience on FirstStepz, we may require your name and email address.
  • Purpose: This information enables us to personalize your experience, respond to inquiries, and continually improve our services.

Data Handling

  • Data Storage: We securely store data that you provide through your interactions with FirstStepz.
  • Data Sharing: We do not allow third-party data processing on our site but use third-party services for payment processing.

Cookie Usage

  • Types of Cookies: We use cookies to improve user experience, track website usage, and manage user sessions.
  • Consent and Control: Upon your first visit, you will be asked to consent to our cookie policy. You can control or opt-out of cookies through your browser settings.

Data Protection

  • Security Measures: We are committed to protecting your data against unauthorized access or disclosure.
  • Child Users: While our site is accessible to children, it is not designed specifically for them.

User Rights under GDPR

  • Access, Rectification, Erasure: You have the right to access, correct, or delete your personal data.
  • Data Portability: You may request a transferable copy of your data.
  • Restriction and Objection: You have the right to request data processing limitations and to object to processing under certain conditions.

Third-Party Services

  • Payment Processing: Financial transactions on our site are handled by external processors with their own privacy policies.

Compliance with Irish Law

  • GDPR Compliance: This policy adheres to the General Data Protection Regulation as implemented in Ireland.
  • Children’s Privacy: In compliance with GDPR, we do not knowingly collect data from children under 16 without parental consent.

Amendments

  • Updates to Policy: We may update this policy periodically, with changes communicated through our website.

Contact and Complaints

  • Contact Information: For privacy-related concerns, reach out to us at support@firststepz.ai.
  • Right to Complain: Should you have any data protection concerns, you are entitled to contact the Irish Data Protection Commission.

Acceptance of Terms

By using FirstStepz, you consent to this Privacy Policy. If you do not agree with these terms, please do not use our services.